Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, organization name, phone number, and billing information provided during registration or subscription.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Donor Data: Information collected through campaigns, including donor names, email addresses, and contribution amounts.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process transactions and send related notifications
• Communicate with you about updates, features, and support
• Ensure compliance with legal and regulatory requirements
• Analyze usage patterns to improve user experience
• Prevent fraud and protect platform security

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors (Stripe, PayPal), analytics providers, and hosting services. We may also disclose information when required by law or to protect our rights.

4. Payment Processing

Payment processing is handled by third-party providers (Stripe and PayPal). We do not store your complete credit card information on our servers. Payment data is handled in accordance with PCI-DSS standards by our payment processors.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain platform functionality.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing communications
• Object to or restrict certain data processing activities

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, please contact us or email support@literaise.com.