Team & Billing

Inviting Team Members & Roles

How to invite staff, what each role can do, and how to safely transfer ownership.

5 min read Updated 2026-04-25

Roles overview

  • Owner — full access, billing, can transfer ownership. One per organization.
  • Admin — full access except billing changes and ownership transfer.
  • Collaborator — can manage campaigns, donors, and compliance but cannot change settings or invite others.
  • Viewer — read-only access. Useful for board members and accountants.

Inviting someone

  1. 1
    Go to Team

    Sidebar → Team. Click Invite Member.

  2. 2
    Enter their email and role

    They get an email with a secure link. The link is single-use and expires in 7 days.

  3. 3
    Re-send if needed

    If they didn't get the email, click the three-dot menu next to their pending invite and Resend.

The team invitation modal. Pick a role (Administrator, Contributor, or Viewer) — each shows a plain-language summary of what that person can do once they accept.
The team invitation modal. Pick a role (Administrator, Contributor, or Viewer) — each shows a plain-language summary of what that person can do once they accept.

Two-factor authentication

Owners can require 2FA for the entire organization in Settings → Security. When enabled, every team member must enroll an authenticator app at next login. Recovery codes are generated at enrollment — print and store them somewhere safe.

Removing or disabling members

Click the three-dot menu next to a member to:

  • Change their role
  • Disable their access (preserves their activity history)
  • Permanently delete (only available if they have no audit trail entries)

Transferring ownership

Settings → Organization → Transfer Ownership. The new owner must already be on the team and must accept the transfer via an email confirmation. After transfer, the old owner becomes an Admin.